Privacy Policy
Your privacy is important to us. It is Contäxt Tech & Design’s policy, operating as Stagefriend (“we”, “us”, or “our”), to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, stagefriend.app, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of: January 1, 2026
Last updated: January 1, 2026
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
- “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
- “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
- Device type (e.g. Smartphone, Tablet, Desktop)
- Operating system (e.g. iOS, Android, macOS, Windows)
- Unique device identifiers and crash reporting data
Personal Information
We may ask for personal information — for example, when you register, submit content to us or when you contact us — which may include one or more of the following:
- Name
- User-generated content (e.g. songs, setlists, and chord transpositions linked to your account)
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Access our content
- Contact us via contact forms, email, social media, or on any similar technologies
- Create an account or sync your songbook library
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- to provide you with our platform's core features and services
- to enable you to customise or personalise your experience of our website
- to contact and communicate with you
- for analytics, market research, and business development, including to improve our website and app
- to enable cloud synchronization of your songs and setlists across devices
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- third-party service providers for the purpose of enabling them to provide their services
- our employees, contractors, and/or related entities
- Cloud storage and email providers (Microsoft Azure, Resender)
- Analytics and error reporting software (Umami.is)
International Transfers of Personal Information
The personal information we collect is stored and/or processed in the European Economic Area (EEA), or where we or our partners, affiliates, and third-party providers maintain facilities. We ensure these transfers are protected by standard data protection clauses approved by the European Commission.
Your Rights and Controlling Your Personal Information
Access
You may request details of the personal information that we hold about you.
Correction
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct any information.
Deletion
You may have a right to request that we delete the personal information we hold about you at any time. If you terminate or delete your account, we will delete your personal information within 90 days.
Data Portability
You may have the right to request a copy of the personal information we hold about you.
Additional Disclosures for GDPR Compliance (EU)
Data Controller / Data Processor
Contäxt Tech & Design, the owner and operator of StageFriend, is a Data Controller and/or Processor with respect to the personal information you provide to us.
Legal Bases for Processing Your Personal Information
We only collect and use your personal information on the following grounds:
- Consent from you: Where you give us consent for a specific purpose.
- Performance of a contract: Where you have entered into a transaction (e.g. a subscription).
- Our legitimate interests: For research, development, and improving our services.
- Compliance with law: Where we have a legal obligation to keep your data.
Contact Us
For any questions or concerns regarding your privacy, you may contact our privacy team at: